Lawsuit alleges Meta failed to curb fraudulent ads on its platforms, leading to financial losses for residents in the California county
A California county has filed a lawsuit against Meta Platforms over online advertisement scams.
Santa Clara County sued Meta, alleging that the company has profited from Facebook and Instagram ads promoting scams in violation of California’s false advertising and unfair business practices laws.
The lawsuit, filed Monday in Santa Clara County Superior Court on behalf of all California residents, accuses the social media giant of tolerating fraudulent advertising on a global scale. It seeks restitution, civil damages, and an order prohibiting Meta from engaging in unfair business practices.
Citing leaked internal documents first reported last year, the complaint alleges that Meta earned as much as $7 billion in annual revenue from so-called “high-risk” scam ads, which show clear signs of being fraudulent.
Rather than undertaking a widespread crackdown on fraudulent advertisers, the county alleges, Meta largely tolerated the misconduct and even established “guardrails” to block scam reduction efforts if they cost the company too much money.
Santa Clara further alleges that Meta materially contributed to an epidemic of fraud by allowing middlemen to sell accounts to place ads that were protected against enforcement, and by targeting scam ads at users who had clicked on similar bogus offerings in the past.
Citing certain testing, the county alleged that Meta’s generative artificial intelligence systems often assist unethical marketers in creating ads for scams.
“The scale of Meta’s misconduct has reached an extraordinary level, and it needs to stop,” County Counsel Tony LoPresti told a news agency. “As civil prosecutors in Silicon Valley, we have a special duty to hold tech companies accountable to the law.”
Meta has rejected claims that it deliberately accepts advertising for scams to maintain its revenue stream.
“We aggressively fight fraud and scams because people on our platforms don’t want this content, legitimate advertisers don’t want it, and we don’t want it either,” a Meta spokesperson said last year.
In Santa Clara’s complaint, the county seizes on such reassurances as a component of Meta’s alleged misconduct. By assuring users that anti-scam efforts are its top priority and that it rigorously reviews ads for violations of platform policies, the county says, Meta deceived the public and hid the degree to which bogus ads have boosted its profits.
“On information and belief, Meta can even adjust the flood of scam ads it allows on its platforms in order to smooth its earnings or hit specific revenue targets,” Santa Clara’s filing states.
To assist in the suit against Meta, Santa Clara’s County Counsel is working with three outside law firms. However, the county will retain full control over decisions involving the case, and the firms will only be paid if the county wins.